Guest Services

Meet our Friendly Customer Engagement Officer


SHOW DC wants to ensure the best travel experience for every visitor. So we facilitate a team of friendly and professional Customer Engagement Officer to take care of any questions you had when arriving at our premise with a smile. Do not be afraid to communicate and approach anyone of them, because our full team of 37 Customer Engagement staffs can fluently communicate in multiple languages. Whether in Thai, English, Chinese, Russian, Malay, Japanese, and Korean, you can be sure that you will enjoy your trip in SHOW DC!

We offer a wide variety of services and amenities to ensure you have an enjoyable shopping experience. If you require assistance with an escort to or from your car please contact our staff to arrange.

Free Wifi

Register and get your free WIFI at Bangkok Tourist Terminal, 1st Floor

First Aid Room

Available at Bangkok Tourist Terminal, 1st Floor

Baby Changing Room

Available at the toilet of every floor

Baby Stroller

Available at Customer Service Counter, 1st Floor

Information Counter

Located at Main Entrance, Bangkok Tourist Terminal 1st Floor and 4th Floor

Drop-off

Drop-off is available at Main Entrance

Express Escalator

Available at Bangkok Tourist Terminal 1st Floor direct you to 4th Floor

Wheel Chair

Available at Customer Service Counter, 1st Floor and 5th Floor

Disabled Toilet

Available at every floor

Disabled Parking

Available at B, 1st, 2nd and 3rd Floor

Visiting with Children


Because your children are important to us, SHOW DC is providing various children’s services to facilitate the best shopping and entertainment experiences.

Family Restrooms

Our family restrooms are fully equipped with washing facilities, and children’s stalls allowing either parent to attend to small children. The family restrooms are available on every floor.

Stroller Services

And stroller service is also available at Customer Service Center, located at 1st Floor, Atrium Zone

Missing Child?

SHOW DC is a safe place for kids. In case the parents or guardians has lost their children, please contact the mall management department or at the Customer Service Center. In the case if you meet any customers who lost their children within SHOW DC, you can

  • Recommend customers to go back to the are where they lost contact with their children
  • Contact our Customer Engagement Staff, or nearest information center. Provide the detail characteristics of the children, pattern and color of the clothing worn. Our staff will be notified immediately and check through the tape recorder of CCTV.
  • Alert the nearest security guard stationed on ground. And check the entrance and exit at each point.

Tourist Services & Facilities


To make tourists' visits easy, enjoyable, and memorable, come and experience our ultimate Bangkok Tourist Lounge. Everything you need before and after your flight is on hand, weather its somewhere to relax and gather your thoughts or a last dash to buy presents for loved ones, you can find Everythingall under one roof.

If you've just arrived let us show you the way with tourist help and a wealth of trips and tours to choose from - everything you need to make for a wonderful jounrey in the land of smiles. We serve your needs with key facilities and services such as:

FREE WIFI

Register and get your free WIFI at Bangkok Tourist Terminal, 1st Floor

Tourist Info Center

Multi-ingual customer engagement officers are available at Bangkok Tourist Terminal 1st, Floor

Shower Room

Keep yourself comfort, either washing off the city before you fly or have arrived too early to check in

Luggage Storage Service

Why carry heavy bags and suitcases around with you when you can store them at our safe and secure Luggage

Currency Exchange

Available at x Floor

Packaging & Courier Services

Safely pack your shopping in box, or courire your mementos of Thailand worldwide/p>

Tour Agent Counters

Contact our tour agent counters to get your trip plan easily to all the fascinating destinations around Thailand!

Battery Charger

Your mobile battery is dead and you don't have a charger with you. Don't panic. Here in SHOW DC we provide battery re-charging services for Free!

Prayer Room

Available at x floor

Free Shuttle Bus Services

Pickup from BTS/MRT stations and hotels to SHOW DC and airports

Parking Services


SHOW DC provides a secure parking facility optimised for our customers. To make things easier we have a Car Park Assist and a Numberplate Recognition system that is state-of-the-art. There are approximately 1200 parking spaces for cars and vans. And 100 parking spaces for tourist buses.

Parking Lot Operating Times:

General Zone

6:30 am - 10:00 pm

Entertainment Zone

10:00 am - 03:00 am

Parking Fee

Enjoy up to 3 hours free parking at any one of the car parks in SHOW DC. If you park for longer than 3 hours, you will need to pay for the subsequence hours.

  • Fist 3 hours are free
  • If more than 3 hours, the charge is at 20 Baht per hour.
  • In case your parking card is damaged or lost, you will have to pay fines of 300 baht per card. Excludes parking fee at 20 baht per hour and must provide proof of ownership.

Rules  

The management at SHOW DC reserves the right to amend the terms of parking rules at any time.

  • SHOW DC reserves the right not to allow cars over 2 meters height to park in the building.
  • Car parking is available for customers from 6:30 am - 10:00 pm. However, entertainment zone customers are requested to park within the designated area, as this area parking operates until 3:00 am.
  • No overnight parking.
  • SHOW DC reserves the right to take any action based on appropiration. Whether it is a requerst for a police officer for a warning to enforce the user to comply therules within the parking lot.
  • SHOW DC's management provide the parking lot for the sole purpose to enable visitor to park the car. Management is not responsible for damage to or loss of vehicles entering the building.
  • Parking space is not allow for any driving training and other non-related activities which may disrub the operation of the parking lot.
  • Do not repair, assemble, or clean the car inside the parking lot.